Poptropica Lost Password Generator
Poptropica Lost Password Download

Why can't my child access their membership/the new Island?

Check the Membership status in your player's account by going to the Poptropica Store. (To access the Store, click the green coin icon in the upper-righthand portion of the game screen.) You should see 'Membership: Active' at the top of the page. If your Membership is active, then just hang in there! The new Island will be released soon.

A lost Viking settlement an island unstuck in time a magical map with power beyond understanding and a devious plot that could unravel the very fabric of Poptropica! Join Mya, Oliver, and Jorge for a thrilling new adventure that lifts the veil from the greatest secret of all: the origin of Poptropica! Poptropica will pop up an error box; close it, and Poptropica will display a red 'forgot password' button. Click that 'forgot password' button to get a popup asking if you want to send an email. Click the 'OK' button. Poptropica will send an email to the parent with instructions for creating a new password for the child's account. Popping your way to Poptropica! Poptropica will pop up an error box; close it, and Poptropica will display a red 'forgot password' button. Click that 'forgot password' button to get a popup asking if you want to send an email. Click the 'OK' button. Poptropica will send an email to the parent with instructions for creating a new password for the child's account. Please enter your email address. You will receive a link to create a new password via email.

If your payment has posted to your bank/credit card statement, but your child does NOT see the 'Membership: Active' status, contact us and we will make sure your child's Membership is activated.